Welcome to the official status page for the Tracr platform. This is your central resource for real-time information on the availability and performance of our core services, including the Tracr Portal and all associated APIs.

In the event of a service interruption or scheduled maintenance, this page will be the primary source for timely updates. Any active incidents will be detailed below.

For the most proactive communication, we encourage all users to subscribe for updates. This will ensure you receive immediate updates via email or SMS whenever an incident is created, updated, or resolved.

  • We’re fully operational
  • We’re not aware of any issues affecting our systems.

    System status

    Diamond Registration Pipeline

    Grading Integration Service (GIS)

    Rough Check

    Diamond Experience

    Tracr Search API (XPS)

    Tracr Portal

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    If you are experiencing an issue not reflected on this page, or require help, please contact our support team directly by emailing support@tracr.com.